Frequently Asked Questions


Pasco County Fire Rescue Information:
Phone: (813) 929-2724
Website: www.pascocountyfl.net
Customer Service hours of Operation: Monday – Friday 8:00AM – 4:00PM EST

Payment Address:
Pasco County Fire Rescue
P.O. Box 1760
Land O Lakes FL 34639-9998

How can I pay my bill online?
Answer: Fill out the payment form and process your payment using any of the following methods:

  • • Credit Card (Visa, MasterCard, Discover, American Express)
  • • Debit Card (Visa, MasterCard, Discover, American Express)
  • • E-Check

What information do I need to make a payment online?
Answer:To make a payment online, you will need to enter the following information:

  • • Patient Account Number
  • • Name of the Patient
  • • Address

Are there any fees associated with online payments?
Answer:There is a convenience fee charged for each online transaction. The fee structure is as follows:

  •  Credit/Debit = $2.99 (up to $300)
  •  Credit/Debit = 2.65% (over $300)
  •  E-Check = $2.99
  •  There is a limit of $5,000.00 per transaction

What other payment options do I have?

  • Pay By Phone with a live agent: Make a payment over the phone during regular business hours by contacting a live First Billing Services Representative at (855)270-3592.
  • Pay By Phone with an automated phone payment system: Contact the 24 hour automated phone bill payment system at (855)342-3741.
  • Pay By Mail: Send payment to our secure payment processing center. Please make sure your patient account number is listed on your check/ money order and send your payment to:

Pasco County Fire Rescue

P.O. Box 1760

Land O Lakes FL 34639-9998

PASCO Account Questions?

customerservice@firstbilling.com
(813) 929-2724

Customer Service Hours
Monday - Friday 8:00AM - 4:00PM EST


24 Hour Automated Phone Payments
(855) 342-3741

Payment Portal Questions?

customerservice@firstbilling.com
 (855) 270-3592
Customer Service Hours
Monday - Friday: 8:00AM - 4:30PM CST